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FAQ

How can I register online for a class ?

Answer

You can register for our different class simply by going to our registration page on our website, and choose the class that you want to sign up for under the course type.

How can I know which mandarin class/level  is suitable for me or my children?

”Answer”

You can contact us for a free consultation or trial lesson. You can call us  (604-370-2118), or e-mail us (info@keylanguagetraining.com|)

Do you have any supportive methods to help me to practice mandarin other than the classes?

”Answer”

Yes,  our Mandarin courses include an online component which is in sync with the course material. You can review and do exercises on an interactive website on your own spare time. And we also run a bi-weekly Mandarin meet-up  where we offer complimentary lessons, guided activities for practice, this is an excellent opportunity for you to connect with other Mandarin learners.

What  differentiates Key Language Training from other Mandarin language schools?

”Answer”

  • Small class sizes that provide students with ample opportunity for interaction and individual attention.
  • Flexible schedules and customized programs: group and 1-on-1, business or pleasure, in person or online …
  • Focused on conversation and practical use
  • Affordable and competitive prices for the class size and quality of services
  • Specialized and dedicated, fully committed to Chinese language education and translation services

How much does it cost for the courses?

Answer

The prices vary for different programs, such as General Conversation class , business Mandarin class,   Intensive Mandarin ,  private tutoring, and also for different locations. Plese refer to the program pages for pricing. We offer some discount to early bird registration.

How many students in one class?

”Answer”

To maintain an interactive and inclusive learning environment, or classes are capped at eight students.

How long is each course?

”Answer”

  • General Conversational Mandarin: 8 two-hour classes that meet once a week, plus online resources  or homework made available.
  • Intensive Mandarin:  Five three-hour sessions daily in the span of 2- 4 weeks, renewable.

I am not a beginner, do you have more advanced courses?

”Answer”

Yes, we have different classes for general conversational courses progressing from beginners to advanced.

What results can I expect after Module 1?

”Answer”

Upon finishing Module 1, you can understand and converse in basic Mandarin sentences. For example, you will be able to introduce yourself, make simple request, and describe simple events. Module 1 is also a foundation course to learning the Chinese phonetic system,  this means you will be able to pronounce and read Chinese  using Pinyin. See more details here.

If I cannot take the class after registration, may I get refund?

”Answer”

If you submit a written cancellation notice, the following refunds will apply:

  • Cancellation before courses start: complete refund less an administrative fee of 25% .
  • Cancellation after class start date: no refund, with  transfer to another course available

In the event that KLT cancels a course, students will be refunded 100% of their paid tuition. If you are eligible for a refund under the conditions above, you will receive the refund within 30 days of KLT receiving written notice of cancellation.

If I miss one or two classes, how can I make them up?

”Answer”

You can catch up on course material through the online resources provided by the instructor, or, please contact us to arrange a make-up session.